Privacy Policy

security 1. Overview

At Green Field Sports Arena ("we", "our", or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how it is used, and how we keep it secure when you use our sports booking platform.

folder_shared 2. Information We Collect

When you register an account or book a slot, we collect:

• Personal Identification: Name, phone number, and email address.
• Booking History: Selected sport, booked date and time slots, and court assignment.
• Payment Identifiers: Razorpay transaction IDs, payment status, and payment mode (we do not store your raw credit/debit card numbers or CVV on our servers).

psychology 3. How We Use Your Data

• To confirm, manage, and verify your court bookings.
• To send instant booking confirmations, payment receipts, and slot reminders via WhatsApp/SMS/Email.
• To allow customers to view booking history and manage account settings.
• To prevent fraudulent bookings or duplicate slot conflicts.

payments 4. Payment Security (Razorpay)

Online payment transactions are processed securely via Razorpay, an RBI-authorized payment aggregator compliant with PCI-DSS standards. Sensitive payment details are encrypted in transit and never stored on our local infrastructure.

lock 5. Data Protection & Cookies

We use secure, HTTP-only authentication cookies and CSRF protection tokens to protect user sessions. We never sell, rent, or trade your personal information to third-party advertisers.

link 6. Facebook & Meta Business Policy

For users who interact with us through Facebook Lead Ads, Instagram promotions, or WhatsApp Business messaging, please refer to our dedicated Facebook Business & Meta Privacy Policy, which includes specific User Data Deletion Instructions.

mail 7. Contact Our Privacy Officer

If you have questions about this policy or wish to request data updates/deletion, please contact us at:
Email: greenfieldssportsarena@gmail.com
Phone: +91 93476 03435
Address: Green Field Sports Arena, 13-17-7/1, Chenchu Pet, Opposite Vibhav Residency, Tenali, 522202